Privacy Policy
Effective Date: January 15, 2025
Dracoda (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and products.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment gateways)
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage data (e.g., pages viewed, time spent on site)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Send promotional emails, offers, or updates (with your consent)
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following scenarios:
- Service Providers: With trusted third-party partners who assist in order fulfillment, payment processing, and website hosting.
- Legal Requirements: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and request a copy of your data
- Request corrections or updates to your information
- Delete your personal information (subject to certain conditions)
- Opt-out of marketing communications
To exercise these rights, please contact us at info@dracoda.com.
6. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Dracoda Email: info@dracoda.com
Thank you for trusting Dracoda with your information.